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Podcast: Good Instincts
Episode: Craig's Recipe for Success: Emotional satisfaction, a service mindset, and a touch of star power
Description: In this episode of the podcast, Shira speaks with Craig Susser, founder of the LA foodie staple Craig’s. They discuss the unique appeal of Craig's restaurant as a place where customers, including celebrities, feel safe and comfortable. Craig also talks about the emotional connection between people and the food they eat, and how his restaurant has become a consistent and constant feature in customers' lives. Tune in to hear Craig’s fast friendship with Tinx, to hear him swiftly dodge a question about John Mayer, and to hear how he won the hearts of vegans and carnivores alike thro...