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Podcast: My Favorite Mistake: Learning Without Blame in Business and Leadership
Episode: Mistakes Running a Chiropractic Practice with Dr. Kelly Henry
Description: Chiropractor, entrepreneur, consultant, and author
https://www.markgraban.com/mistake34
Joining me for Episode #34 is Dr. Kelly Henry, a chiropractor who has owned clinics, but now helps others in his role as "The Customer Experience Doctor." He is also the author of the newly-released book Define and Deliver Exceptional Customer Service: Proven strategies to maximize your profits. The book is currently the #1 new release in the Amazon "customer relations" category
Enter to win a signed paperback copy of his book!
In the episode, Kelly talks about his "favorite mistake," which was...