Want to create an interactive transcript for this episode?
Podcast: Performance Matters Podcast
Episode: Episode #53 | Critical Practices for Driving a Successful Technology Implementation
Description: The famous line in the movie “Field of Dreams” goes, “If you build it, he will come.” Your users may come to your new technology platform because they have no choice, but will they know what to do once they’re there? You can design and build the best system out there, but if your users, your people, fail to adopt the system, you will not achieve your intended business results. Time and time again, analyst studies point to user adoption as being THE critical success factor for a technology implementation to reach its intended objectives.
In this episo...