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Podcast: Today's Antidote
Episode: Getting to a "Yes": When They Want The World
Description: Cohosts Bob Graham and Tom Brush continue their discussions about what happens after someone tells you they want your product or service.
Today, they explore how to handle a customer who wants you to deliver more than they paid for.
Whose fault is it?
Listen to discover what Bob and Tom think and who they blame. It might surprise you.
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