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Podcast: Voices of HR
Episode: Designing a Top-Tier, Holistic Employee Experience with Lisa Sterling, Chief People Officer, Perceptyx (#12)
Description: Creating an environment where employees can deliver your company strategy and goals - and feel good about it - is crucial. It requires data, listening and some expert analysis. Lisa Sterling, the Chief People Officer at Perceptyx, has a few pointers on what to look for, what to listen for, and who to listen to, to create a healthy work ecosystem.
Highlights
[4:00] Employee experience as everybody’s responsibility
[5:35] Customer experience vs. employee experience
[10:05] Where to start with employee experience
[13:10] Listening strategy
[15:30] “Listening” with data
[20:10] Other ways to...