Want to create an interactive transcript for this episode?
Podcast: Share The Struggle
Episode: Is customer service dead in America? 148
Description: We start this week's show with some humor that focuses on an important sense. At a time when everything is costing more Loud Proud American is charging less! Keith sacrifices margin to make his brand more affordable and takes us inside his thought process. While expanding the brand and its offerings Keith attempts to add some additional equipment he encounters the worst buying experience of all time. After a PayPal credit approval a week of massive frustration begins, 7 days 27 messages, 22 calls, and 197 minutes of pain-staking phone time with PayPal. At the end of the struggle to spend m...