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Podcast: The Simple Business Show
Episode: Want to amaze your clients? You need these 3 simple systems in place - #093
Description: We've talked a lot about marketing lately. So I felt it was important to pause and talk about something equally as important. I see a lot of online service providers making this one mistake: Putting ALL their time and energy into marketing or honing their service, and neglecting to put any effort into their client process. To you, organizing your client process may seem boring or non-essential. But to your clients, organization = professionalism. A messy, unprofessional client process causes clients to doubt they made the right choice in hiring y...