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Podcast: Inspiring Women in Hospitality
Episode: #77 Shell Righini : Look after your team and they will look after your bottom line
Description: On this episode we hear from Shell. Her family, of Italian heritage has always been in hospitality, working for the royal families, and now she is the chosen one of her generation to carry on the tradition. She has worked at some incredible hosptialtiy businesses in the UK and shares with us her learnings. She shares with us what the industry can do to encourage more to come into the industry and stay, which is mostly around taking care of your employees and what managers can do to support their team. Losing team members is a high cost to...