Want to create an interactive transcript for this episode?
Podcast: Accelerate Your Business Growth
Episode: What Do Your Customers Really Want?
Description: Chris Johnson and his team (along with noted generational researcher, Jason Dorsey), recently conducted a study that looked at the differences between generations and how they view customer experience. There were more than a few surprises in the findings. Chris joins our host Diane Helbig today to share some of the insights with us.Chris Johnson is CEO of Experience Dynamic, a customer experience professional services collective. Experience Dynamic guides clients through transformational CX change. Visit the website to download the report Chris discusses.If you are a small business owner or salesperson who struggles w...