Want to create an interactive transcript for this episode?
Podcast: The Omni Show
Episode: Marley Wissner, Support Human
Description: Full transcript and show notes at theomnishow.omnigroup.com
Today we chat with one of the Omni Groups' Support Humans, Marley Wissner. If you've ever wondered what happens after someone shares a question, comment, or feature request - Marley’s here to peel back the curtain.
In this enlightening discussion, Marley shares his journey at the Omni Group, his day-to-day roles, and the fascinating process that takes place behind the scenes in handling customer feedback (Hint: It involves the "Potato-Tron").
Marley explains how the Omni Group utilizes this valuable feedback to improve its suite of pr...