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Podcast: The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
Episode: 351: Advanced predictive problem solving (Turquoise Eyes: A Novel about Problem Solving & Critical Thinking)
Description: For this episode, let's revisit a Strategy Skills classic where we discuss advanced predictive problem solving. Turquoise Eyes started off the groundbreaking new genre developed by FIRMSconsulting that combines compelling narrative while teaching problem-solving and critical thinking skills. Set after a bank begins implementing a new retail banking strategy, we follow Teresa GarcÃa RamÃrez de Arroyo, a director-general in the Mexican government, who has received some disturbing news. A whistleblower has emailed Teresa with troubling news about a mistake in the loan default calculations and reserve ratios. The numbers do not add up. Get...