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Podcast: Business Resilience DECODED
Episode: Retail Industry Challenges – Staffing, Employee Burnout, Customer Behavior, and Community Engagement
Description: Episode 151: Retail Industry Challenges – Staffing, Employee Burnout, Customer Behavior, and Community Engagement
Today we’re joined by Vernetta Purcell-Morrow, the director of human resources for the Mecklenburg County Alcoholic Beverage Control (ABC) Board. In this episode, Vernetta shares her experience with supporting community engagement programs as a company, and the unique challenges that came with being an essential retail business during the pandemic, staffing shortages, and more.
This episode is brought to you by OnSolve, the leading platform for crisis event management. Download the 2023 OnSolve Global Risk Impact Report at https://OnSolve.com/GRI.
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