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Podcast: Let's Talk Loyalty
Episode: #389: Loyalty in Indonesia with GoTo Group - The Largest Digital Ecosystem in Indonesia.
Description: Today’s episode features Indonesia's GoTo Group, which is the largest digital ecosystem in the country.This Group is a publicly-traded company, and it combines on-demand services like ride hailing and food delivery, as well as e-commerce functionality and financial services under various brands.Their first platform is the first one in Southeast Asia to host these three essential use cases in one ecosystem, and it already captures a majority of Indonesian consumer household expenditure, which is even more impressive when you realise that Indonesia also enjoys the fourth largest population of any country on th...