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Podcast: Other People's Things
Episode: Episode 9: Navigating Negative Experiences with Resellers: Reviews, Complaints and Conduct
Description: A look inside of some first hand experiences I have had with resellers who didn't want to take responsibility for poor customer service: what can we do about it? Also, I discuss some of the real reviews that she has seen on Etsy that offers a glimpse into what is happening between resellers and their customers. Is fear ever a good enough reason to keep quiet? I don't think so, and I'll tell you what you can do about it.