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Podcast: The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
Episode: The Autonomous Enterprise and CX, plus the Ethics of Generative AI, with Tara DeZao, Pega
Description: The following episode was recorded at PegaWorld Inspire in Las Vegas, and I’m looking forward to this topic as well as sharing the conversation with my guest today.Today we’re going to talk about the Autonomous Enterprise and how it benefits the customer experience as well as the business, plus the ethics of generative AI.To help me discuss this topic, I am joined by Tara DeZao, Product Marketing Director, AdTech and MarTech.RESOURCESPega: https://www.pega.comThe Agile Brand podcast website: https://www.gregkihlstrom.com/t...