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Podcast: Ten Years In The Making
Episode: Helping DTC Brands Boost Conversions & Improve Customer Experience with Oren Harnevo
Description: As AI dominates headlines, eCommerce brands are hard at work trying to figure out how to employ cutting-edge technology to improve their bottom line. For Oren Harnevo’s Feel, however, human touch has been the secret to driving incremental revenue for eCommerce companies. Feel builds 24/7 live sales teams for online businesses, allowing customers to connect with experts at all hours of the day. On average, Feel has increased AOVs by 50% and conversions by 35%, while decreasing product returns by 11x for its consumers. Today, I’m sitting down with Oren to discuss how Feel is abl...