Want to create an interactive transcript for this episode?
Podcast: The Builder Nuggets Podcast
Episode: Everyone Is A Customer
Description: Building out the systems and processes in your business that facilitate a good experience for your clients is integral to a successful and sustainable company. Today’s guests have not only built these but want to share exactly what they’ve done to better engage their customers. Rachel Walker and Gregg Cantor join us to elaborate on their customer strategy, their team culture, and the journey their fourth-generation design build business has taken.  Show highlights include:  5:00 A fourth generation family business and how it all started 9:10 Personas can be created...