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Podcast: Above The Business
Episode: Episode 261: The Trusted Advisor with Robert Galford & Charles Green
Description: In today's episode, Robert Galford and Charles Green chat with Bradley about their latest anniversary edition of the book The Trusted Advisor. Using their model of "the trust equation" they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship.In The Trusted Advisor, Galford and Green offer "an invaluable road map to all those who seek to develop truly special relationships with their clients" (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their...