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Podcast: Beyond Curious ®
Episode: #144: Getting Sued For Being NICE, Being a NASA Test Subject, & How To Turn Frustration Into Genius w/ Christina Harbridge
Description: Key Takeaways:[1:25] – Introducing Christina[5:21] – How playing a daffodil in a school play changed the way Christina viewed her life[8:33] – How Christina started a debt collection agency[13:06] – Christina shares how the debt collection industry challenged traditional practices and emphasized the significance of empathy, rapport building, and understanding the debtor's perspective[20:38] – The importance of questioning industry norms [24:27] - Why core values matter in business[29:10] – How Christina became a NASA test subject[37:37] – Embracing specificity and curiosity to move beyond broad-sweeping statements[44:33] – How to embrace the power of "do-overs" in arguments to have more productive discus...