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Podcast: And She Spoke
Episode: Nothing on the Internet is Free
Description: It’s undeniable. The number of people taking to social media to vent their frustrations and complain to unsuspecting brands is on the rise. Even more interesting is the reason why! The topic of today’s discussion takes a deep dive into what’s really happening when someone complains on social; more specifically when they complain on a paid, sponsored ad on the internet. Join us as we explore what’s going on in the human brain when people rant about a brand in the comment section of a social media post. We take into consideration the fact that...