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Podcast: Take Control With Nicole
Episode: Designing a Fabulous Client Experience
Description: We're continuing on the adventure of creating a fabulous client experience that aligns with your business and where you're heading, and today we're focusing on the design phase.   We dive into: Auditing the stages of your current client experience Clear roles and expectations Capturing the experience Off-boarding being as important as the other phases Action items to lean into what can be possible  For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-124/