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Podcast: Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals
Episode: Negotiation in your Travel Business. Necessary? YES
Description: In this episode, Roslyn gets together with Glin Bayley from The Value Negotiator for a heart-to-heart discussion. They kicked off the talk highlighting the difference between arguing a point and reaching a deal. Glin makes it clear that negotiation isn't about sticking to your guns, but about finding a common ground and building shared value.  Glin emphasises the importance of focusing on value rather than price.  She gives some great advice to travel experts, encouraging them to really get to know their clients' needs and wishes, and shift the conversation towards wha...