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Podcast: Inside Strategic Coach: Connecting Entrepreneurs With What Really Matters
Episode: Why Your Business Strategy Should Include Exceptional Hospitality
Description: If you want business success, you have to take good care of your clientele. In this episode, business coaches Dan Sullivan and Shannon Waller discuss the difference between customer service and hospitality and reveal the right way to treat clients and customers to keep them coming back.Here's some of what you'll learn in this episode:Why customers should be treated like human beings, not transactions.The difference a personal touch makes.The importance of being interested, not just interesting.Why there’s a big opportunity right now to make people feel at ho...