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Podcast: Finding Mastery with Dr. Michael Gervais
Episode: Putting People First - Leadership Insights from Former United Airlines CEO | Oscar Munoz
Description: Today’s guest gives us a behind the scenes look at one of modern business’s greatest corporate turnarounds. When Oscar Munoz became CEO of United Airlines in 2015, this global organization was anything but united – and its reputation was in free fall.Oscar's journey at United began with a whirlwind of challenges and it's through those experiences that he gained invaluable insights into the power of listening, learning, empathy and resilience. In this conversation, we dive into Oscar’s first 100 days at the helm of United as he faced a daunting task of reshaping the company's culture, addressi...