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Podcast: Trending Health
Episode: First Steps on the Omnichannel Journey
Description: Life Sciences and MedTech companies are transforming the way they interact with customers; working to create experiences that are personalized, digital, timely, and intuitive. In this episode, Jen is joined by Vynamic’s Customer Experience Transformation Lead, Mike Zapiec, Omnichannel Offering Lead Josh Padams, and MedTech Omnichannel Expert Jess Werle to discuss what omnichannel really is, why it’s changing the game, and how Life Sciences and MedTech organizations can take their first steps on this journey.Podcast Tags: healthcare, life sciences, medtech, medical devices, customer experience, omnichannel, digital marketingFo...