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Podcast: The Business of Customer Love
Episode: Designing a world class customer-centric culture that wins more loyal advocates with Annette Franz
Description: In this episode we spoke with Annette Franz, best selling author and Founder and CEO of CX Journey Inc.
Annette shares how brands can create cutting edge customer experiences that drive sustainable and profitable growth for their business.
During our chat, Annette also shares how business leaders can transform their existing company culture and rebuild it in every way around the needs of their customers (while putting employees first).Hosted by Ausha. See ausha.co/privacy-policy for more information.