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Podcast: Make a Difference
Episode: 146 -Improving Communication: The Difference Between Hearing and Listening
Description: Summary:Welcome to "Make a Difference," a podcast focused on reflection and self-improvement. Hosted by Mark Quinn, the show aims to help listeners get unstuck and improve their personal outlook. In this episode, Mark discusses the difference between listening and hearing, using a quote from Roy T. Bennett as a starting point. He emphasizes the importance of active listening and how it can enhance communication and understanding. Mark explores various strategies for teaching and modeling active listening, including creating a supportive environment, acknowledging instances of excellent active listening, and practicing active listening regularly. The episode concludes with...