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Podcast: The Business of Customer Love
Episode: Harnessing the power of customer advocacy in the luxury and retail space with Suriya Liensavanh
Description: In this episode we spoke with Suriya Liensavanh, who’s most recent role was Global Head of CRM at GANNI,
Suriya discussed his experience of harnessing advocacy to drive his customer marketing strategy and deliver incremental growth across his base.
During our chat, Suriya also shared some examples of dedicated campaigns and events his team ran which helped turn his customers into loyal fans.Hosted by Ausha. See ausha.co/privacy-policy for more information.