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Podcast: The Thoughtful Entrepreneur
Episode: 1640 - Learning Etiquette with The Polite Company's Kristi Spencer
Description: In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the CEO and Founder of The Polite Company, Kristi Spencer.Kristi Spencer passionately spoke about the importance of using etiquette for good and not for negative purposes. She acknowledged that some people may have had bad experiences with etiquette, being chastised or embarrassed by others. As a leader, I asked Christy how to address rude behavior in a respectful and non-confrontational way. Christy suggested using a five-step process to approach such situations, emphasizing the importance of considering who the feedback is coming from and b...