Want to create an interactive transcript for this episode?
Podcast: The High Performing Dental Team
Episode: #75 Two must have systems to avoid overdue dental patient balances
Description: Sign up for Dayna's Do's & Don'ts for Today's Dentrix Teams newsletter: https://membership.novonee.com/techteamology
Collections in the dental practice is a team sport and everyone must become comfortable with some aspects of the collection process. Probably the most important aspect that every team member can participate in is collecting on the day of service. Just this one simple task will prevent your patient accounts receivable from getting into the overdue column.
If I worked in your practice, there would be two protocols we would never break. These protocols would ensure that your patients were prepared for their out-of-pocket...