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Podcast: The Business of Customer Love
Episode: Inclusive CX: How to win and retain more customers by accommodating for all with Stacy Sherman
Description: In this episode we spoke with Stacy Sherman, renowned customer experience keynote speaker and content creator.
Stacy discussed the very important, and often overlooked, subject of how brands can create inclusive experiences for both customers and employees with different needs and abilities.
Stacy also shared some examples of where she's seen businesses doing this to great effect and the steps your business can take to start building a more inclusive CX experience. Hosted by Ausha. See ausha.co/privacy-policy for more information.