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Podcast: The Curated Beauty Podcast
Episode: No More Nordstroms: Crafting a Bespoke Client Experience
Description: If you've faced challenges in your business, you'll know that confronting difficulties is a great motivator to gain more business knowledge. It inspires us to improve how we operate and continue better than before. This leads to discovering actionable steps to create a truly memorable client experience. One of these vitally important actionable steps is conducting one-on-one conversations with your team members. Your employees have insight and a unique perspective that makes their feedback about how the business is running invaluable. Allow your team members to hone in on what really makes them happy, and they will...