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Podcast: Microsoft Innovation Podcast
Episode: Customer Service Admin Modernization: A Conversation with Microsoft's Tina Ding
Description: FULL SHOW NOTES https://podcast.nz365guy.com/481 Picture this: You're a customer service admin needing a modernized approach. What if there were improvements in customer service administration, security role management, and agent productivity features, all at your fingertips? This episode with our guest, Tina Ding, Senior Program Manager at Microsoft, brings this transformation to life! Tina takes us on a personal journey from China to Seattle, sharing her passion for food, family, and fun while also giving us a glimpse into her career beginnings and her work in admin modernization of the customer service product. W...