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Episode: Quality, Improvement, and Empowerment with Carleton Birk, Birk Manufacturing
Description: This episode is all about the journey… a personal journey, a company journey, and a Lean journey. This week Ari talks to Carleton Birk, President of Birk Manufacturing, a leading manufacturer of innovative thermal heating elements. After Carleton took over as President, just 2 years ago, the company went through massive growth that challenged their systems and processes. Luckily they were prepared! Not only had they recently acquired a new building, but they were well on their way with their Lean journey. This meant that their processes and procedures could handle the stre...