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Podcast: Making Business Matter (MBM)
Episode: Andrew Stotts – Customer Service Coaching Cards | Expert Interview
Description: Mastering the Art of Service
Join Darren A. Smith and Andrew Stotts from the Weird Human podcast, as they explore customer service with the useful tools of coaching cards.
You Can Read the Full Customer Service Transcript Below:
Andrew Stotts:
So first of all, welcome back. This is a actually very special edition of the Weird Human podcast. Just to remind you about why we exist. We exist really to kind of shed light on the extraordinary. Once again I am joined by a truly extraordinary chap Mr. Darren Smith from Sticky Learning. Again when Darren reached out to me...