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Podcast: Human Capital Leadership
Episode: S42E21 - Why Consistency Matters to Customers and Employees, with Tommy Yionoulis
Description: In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Tommy Yionoulis about why consistency matters to customers and employees.
Tommy Yionoulis (https://www.linkedin.com/in/tommyy) has been in the restaurant industry for nearly his entire adult life. He has a BSBA from University of Denver’s Hotel Restaurant school in addition to an MBA. This former stand-up comic turned SaaS founder, has extensive experience helping businesses become more efficient and profitable through process, accountability, and data. He’s currently the Managing Director of OpsAnalitica, an Operations Analytics platform that focuses on managing and measuring daily team acti...