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Podcast: Human Capital Leadership
Episode: S34E30 - Enhancing the Customer Experience and the Digital User Experience, with Jennifer Shaheen
Description: In this HCI Podcast episode, Dr. Jonathan H. Westover (https://www.linkedin.com/in/jonathanhwestover/) talks with Jennifer Shaheen about enhancing the customer experience and the digital user experience. See the video here: https://youtu.be/0ctbgtvsoRs.
Jennifer Shaheen (https://www.linkedin.com/in/jennifershaheen/), the eMarketing and Technology Therapist®, is an expert at helping companies use technology to take advantage of effective marketing strategies and increase business productivity. Her business, The Technology Therapy Group, empowers small businesses to use technology to market their services and their products through software training, eMarketing and web design. Through years of experience, Jennifer h...