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Podcast: Busting the omnichannel - enterprise hacks and chats
Episode: The SAP innovation debate - hashing out SAP’s RISE and AI plans with Greenbaum and Scott
Description: On July 20, 2023, during SAP's Q2 earnings call, SAP CEO Christian Klein made bold statements regarding the future of SAP innovation - in particular RISE, AI, and why SAP's close relationship with customers, including opt-in customer data, give SAP an AI advantage (and premium AI pricing).
It is our view that these statements constitute a notable change/evolution in innovation strategy that warrant debate, user group dialogue - and discussion on how customers should track these issues. Since Klein's earnings call statements, other executives inside of SAP have re-iterated and provided more context to these statements. These points...