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Podcast: Making It Work
Episode: Survey Says: What do Your Customers Really Think?
Description: "Got a minute? We'd love to hear your feedback" is a phrase we've all become familiar with. Whether it's through a pop-up, email or good old-fashioned phone call, small businesses are keener than ever to know what we think. But in an era of social media and online reviews, is this candid criticism always welcome? In Episode 3, Season 6 of Making It Work, we speak to Stephanie Duncan of Harmony Harvest Farm, Chait Razdan of Care+Wear, Jacquelyn Rodgers of Greentop Gifts and And Van Pelt and Kirsten Colter of Niche Snowboards. So how...