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Podcast: Within WordPress
Episode: Joshua Wold: On The Importance of Onboarding to WordPress Plugins, Themes and Tools
Description: In this podcast, I interview Joshua Wold, a designer who focuses on helping companies improve their onboarding in WordPress. Joshua explains that onboarding is the process of ensuring that users have a smooth experience when they first use a software product. He emphasizes the importance of exceeding user expectations during the initial moments of using a plugin or software.
Joshua discusses some common problems with onboarding, such as the lack of clear instructions or confusing settings in WordPress plugins. He suggests implementing an installation wizard or providing a short video tutorial to guide users through the initial...