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Podcast: Smart Cleaning School
Episode: Are You Always Available?
Description: Learning how to deal effectively with other people is one of the Solo Elite 4 Fundamentals. People skills is a broad term tossed around. What does it mean? In my opinion, it's the ability and skill to effectively build relationships with other people so that they know, like, and trust you. I want to focus on one people skill today. It's responsiveness. How responsive are you to customer inquiries and complaints? If you have employees, how responsive are you to their questions? What about your personal relationships? How responsive are you with your spouse, children, parents, siblings, close friends, church a...