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Podcast: The SaaS CFO
Episode: $2.3M Seed Round to Revolutionize Call Center Performance
Description: Welcome to another episode of The SaaS CFO Podcast! In today's episode, our host Ben is joined by Luba Chudnovets, the co-founder and CEO of Cordless. Luba shares her background, including her experience at a bank, and how it led her to start Cordless. Cordless is a telephony platform that combines AI-driven conversation intelligence for customer support teams.
Luba explains how Cordless helps companies analyze support conversations, provide sentiment analysis, and automate call categorization. She also discusses the importance of 100% visibility in support conversations and the future of voice support analysis.
Tune in to learn...