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Podcast: Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
Episode: GA 496 | How to Handle Employee Suggestions with Kyle Brady
Description:
This week’s guest is Kyle Brady. Ron and Kyle discussed suggestion boxes, how to handle suggestions that aren’t accepted, and how to get started with your own suggestion program. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:Â
Kyle’s quote (4:01)
His background (5:13)
About Kyle’s continuous improvement program (6:27)
How employees submit ideas (10:46)
Communication and feedback (13:42)
Their future state (15:49)
Examples (18:33)
The hardest part of this initiative (20:11)
How Kyle handles disappointment when an idea isn’t chosen (20:38)
Kyle’s advice for where to start (23:19)
Podcast Reso...