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Podcast: Banking Transformed with Jim Marous
Episode: Optimizing Consumer Journeys with Data, Technology and AI
Description: In today's digital era, consumer expectations for personalized and seamless experiences are higher than ever. For banks, optimizing engagement to drive loyalty and satisfaction presents both challenges and opportunities.To explore how banks can leverage data, analytics and technology to better understand and serve customers, we're joined by Devesh Khare, CPO at MeridianLink on the Banking Transformed podcast.We discuss how banks must reinvent consumer engagement to be future-ready. By leveraging data, analytics and technology financial institutions will be better equipped to understand consumers and deliver personalized experiences at speed and scale.