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Podcast: Disruptive Innovators: Champions of Digital Business - CIO & IT Leader Interviews, Digital Transformation, Digital Innovation
Episode: Rethinking Banking: A Glimpse Into the Future of Finance with Francesco Lagutaine at M&T Bank
Description: This week, David Wright engages with Francesco Lagutaine, Chief Marketing, Communications and Digital Officer of M&T Bank, in a dialogue exploring the dynamism in the banking and financial sectors. They consider technological innovations and their implications, the significant pivot during the pandemic and the future of banking services.Key Takeaways:(06:12) Francesco underscores the essence of knowing your client base and their diverse needs.(12:49) The intersection of technology and the pressing necessity for adaptation is discussed, highlighting the emergence of technological tools like electronic signature.(24:26) The adoption of...