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Podcast: NAIFA's Advisor Today Podcast Series
Episode: Listener or Looker: Understanding Yourself So You Can Understand Your Clients
Description: Lynne Franklin is a persuasion expert, leadership communication consultant, coach, author, and TEDx speaker. As a neuroscience nerd, she studies how the brain works and how to use the findings to better connect with anyone and lead without manipulation. Since the inception of her communications practice in 1993, Lynne has worked with organizations that want to use persuasive communication skills to increase their performance, productivity, and profits. In this episode⦠Communication is the backbone of any successful business. So how can you better serve your clients through communication as an advisor? According to Lynne Fran...