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Podcast: The Linklaters Podcast
Episode: Implications for fintechs and challengers // Consumer Duty
Description: Episode 3: The FCA’s Consumer Duty
In this podcast episode we discuss the implications for fintechs and challengers of the FCA's proposed consumer duty. Â We cover common characteristics of fintechs and challengers and how the proposals may impact them, including data analysis, customer UX/UI, online/app channels and target markets, product complexities, fee structures, "fair value" and intermediation.
This episode features Simon Treacy (senior associate, Financial Regulation, London; [email protected]) and Duncan Campbell (managing associate, Financial Regulation, London; [email protected]).
For more detail, see our infographic. And for all our thi...