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Podcast: Better Tech Leadership
Episode: #51 Debbie Levitt: Understanding Your Customers - Beyond AI and Quick Fixes
Description: Welcome to the Better Tech Leadership podcast, where we connect with tech leaders from all over the world to share their know-how on bridging the gap between business and tech.
In this episode, host Leszek Knoll, co-founder of software development agency @Brainhubeu, talks with Debbie Levitt, CXO at Delta CX about:
- Impact of AI on CX and UX: Learn how AI is currently affecting Customer Experience (CX) and User Experience (UX) practices.
- The Role of Critical Thinking: Discover the importance of maintaining critical thinking skills...