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Podcast: The Glossy Podcast
Episode: Century 21's Larry Mentzer and Judy Duzich on driving the store's comeback
Description: Century 21 was once known as the go-to New York City destination for bargain hunters looking to find a treasure amid racks of off-price clothes. But the pandemic had a negative impact on the company, which was overstretched with 13 stores, and it was forced to close down in 2020.But according to Larry Mentzer, COO of the newly relaunched Century 21, plans for the store’s big comeback were already being laid out before it even closed.“Once the decision was made, that we needed to permanently close the business, it was probably that same day or the next...