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Podcast: Techcess: embracing technology and IT support for success in your business
Episode: Techcess and 'The Black Knight' - discussing shadow I.T., company values and the 'Managed Service Provider'!
Description: Techcess' Mark Riddell and 'The Black Knight' - discussing shadow I.T., company values and MSPs! This episode, Mark Riddell of m3 Networks is joined by 'The Black Knight' Craig Allan of Different Mindset. They discuss managed service providers (MSP) and why they may or may not be a good fit for your business. They break down all aspects, such as shadow I.T. and how it can affect the relationship between the managed service provider (MSP) and their customers. A managed service provider is a company which manages IT infrastructure...